Privacy Policy
This Privacy Policy explains how Camperdown Kinesiology (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit www.camperdownkinesiology.com.au (the “Site”) or engage with our services.
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information you provide directly
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Name
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Email address
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Phone number
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Booking details
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Enquiry form submissions
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Information shared during consultations or communications
Automatically collected information
When you visit our Site, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the Site
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Cookies and analytics data
This information helps us improve the Site and enhance user experience.
2. How We Use Your Information
We may use your personal information to:
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Provide kinesiology and related services
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Respond to enquiries
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Manage bookings and appointments
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Send confirmations, reminders, or updates
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Improve our services and website
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Maintain internal records
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Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from:
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Misuse
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Loss
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Unauthorised access
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Modification
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Disclosure
Information may be stored electronically using secure systems, including third‑party booking or email platforms that comply with Australian privacy standards.
4. Sharing Your Information
We may share your information with trusted third parties when necessary to operate our business, such as:
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Booking and scheduling platforms
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Email service providers
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Website hosting providers
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Payment processors (if applicable)
These third parties are only permitted to use your information for the services they provide to us.
We may also disclose information if required by law.
5. Cookies and Analytics
Our Site may use cookies and analytics tools (such as Google Analytics) to:
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Track website performance
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Understand user behaviour
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Improve user experience
You can disable cookies in your browser settings, though this may affect functionality.
6. Accessing and Updating Your Information
You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate.
To request access or updates, contact us using the details below.
7. Third‑Party Links
Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of third‑party sites.
We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are occasionally provided to children and young people. We only collect personal information about a child when:
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They are accompanied by a parent or legal guardian, and
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The parent or guardian provides consent for the collection of that information.
We do not knowingly collect personal information directly from children under 16 without parental or guardian involvement.
Any information collected about a child is used solely for the purpose of providing kinesiology services and is handled with the same level of care, confidentiality, and protection as all other personal information.
If you believe that personal information about a child has been provided to us without appropriate consent, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes in the law
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Updates to our practices
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Improvements to our Site
The updated version will be posted on this page with a revised effective date.
Continued use of the Site indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Camperdown Kinesiology
Email: hello@camperdownkinesiology.com.au
Phone: 0419 471 983
Location: Shop 1/15 Fowler Street, Camperdown, NSW, Australia
You may also contact us through the form available on the Site.
Effective Date: 20 April, 2026
